Live demo — AI Receptionist

Sparky McWire’s Electric.
An AI receptionist that knows Nova Scotia.

Not a chatbot with a phone number. A full replacement for a human receptionist at a Cape Breton electrical shop — trained on local regulations, local geography, and the way people actually call an electrician.

Call the demo line

902-500-9747

Say you’ve got a flickering kitchen light, or try any of the curveballs below. The AI answers in one ring.

What it does in a call

Every call handled end-to-end. Zero transfers.

  • //Answers within one ring, 24/7 — no queues, no voicemail
  • //Understands the problem — dead outlet, flickering light, panel upgrade, EV charger, heat pump
  • //Classifies the call — routine service, free estimate, or emergency
  • //Collects what the electrician needs: name, address, phone, time, what's wrong
  • //Books from real availability — two concrete options, not 'sometime next week'
  • //Handles renters, insurance claims, real estate agents, after-hours, storm damage
  • //Texts a confirmation and writes up a full brief before the truck starts

Try these yourself

Call the demo line and throw these at the AI.

It handles every one of them cleanly. Watch for the natural back-and-forth — it never sounds scripted because it isn’t.

Nova Scotia regulatory savvy

  • “I'm building a new house in Sydney and I need an electrician who can pull the wiring permit.”
  • “My general contractor needs a WCB clearance letter before my deposit clears. Can Sparky do that?”
  • “Is there still HST on the service call?”
  • “The home inspector said my electrical panel needs a Nova Scotia Power inspection before closing. How does that work?”

Older Cape Breton homes

  • “We just bought a 1952 house in Whitney Pier and our insurance won't renew until we get the knob-and-tube looked at.”
  • “I heard aluminum wiring is dangerous — my house is from 1974. Is it true I need to replace all my outlets?”
  • “The lights in the kitchen flicker whenever the fridge kicks on. Is my wiring going to burn my house down?”

Storms and emergencies

  • “A tree hit the wire coming into my house and the pipe thing is bent sideways.”
  • “I want to install a generator so next time the power goes out for a week I can at least run the fridge.”
  • “The power came back after the storm but half my house has no electricity.”
  • “There's a wire lying in my yard and my dog keeps going near it.”

Local geography

  • “Do you guys come out to L'Ardoise? (Richmond County, ~85 min — politely refers out)”
  • “I'm in Judique, is that too far? (Inverness, ~105 min — too far, offers callback)”
  • “I'm up in Middle River — do you come out that far? (Borderline ~65 min — books it)”
  • “I'm out in Glace Bay. (In range, ~20 min — books without mentioning drive)”

EV, heat pumps, bigger projects

  • “I just got a Tesla and I need a wall charger in my garage.”
  • “The HVAC guys said I need a panel upgrade before they can install my heat pump. Do you do that?”
  • “Are there any government rebates on upgrading to 200 amp?”

Tricky callers

  • “Hi, I'm renting this place and there's an outlet that doesn't work. My landlord said to call an electrician.”
  • “This is an insurance claim — can you bill my insurance directly?”
  • “I'm a real estate agent and my client needs an electrician to look at some issues the home inspector flagged before closing.”

Emergencies

  • “There's a burning smell coming from my bedroom outlet and I can see black marks around it.”
  • “My outlet is making sparks every time I plug anything in.”

Tests of personality

  • “How long has Sparky been doing this?”
  • “Is Sparky licensed?”
  • “Can I just pay with e-transfer?”
  • “What time do you guys close?”
Call 902-500-9747

What makes it different

Most “AI receptionist” products are a generic script with the company name swapped in. This one was trained on Cape Breton.

Nova Scotia electrical code

Who can pull permits, when a building permit vs. wiring permit applies, how NS Power inspections work.

Cape Breton geography

Drive times from Sydney to 50+ communities — Whitney Pier to Chéticamp to L'Ardoise. Knows in-range, borderline, too far.

Local utility reality

NS Power's new-service process, Efficiency Nova Scotia rebates, and the difference between 'my power's out' and 'half my house is dark'.

Cape Breton housing stock

Knob-and-tube in older Sydney and Glace Bay homes, aluminum wiring in 60s/70s subdivisions, and the insurance implications of both.

Local business context

Nova Scotia HST, WCB clearance letters, and how insurance claims actually work for the customer.

What it will not do

  • — Diagnose the electrical problem over the phone
  • — Quote prices beyond the standard service call fee
  • — Promise work Sparky can’t deliver
  • — Badmouth the electrician the customer called before

It behaves like a receptionist, not a know-it-all.

Why it works

The things customers notice.

01

No more missed calls

Sparky can be on a ladder and the receptionist still answers. No voicemail, no tag, no lost lead.

02

It actually knows Cape Breton

Not a generic AI that thinks Sydney is in Australia. It knows the drive to Baddeck, the NS Power permit process, and why knob-and-tube matters for insurance.

03

It sounds like a real person

Test callers have asked the AI to spell its name and been surprised to learn it's a computer. Natural voice, natural pauses, unrushed responses.

04

It books in real time

Every call ends with a confirmed slot, a text confirmation, and a full brief for the business owner. No 'we'll call you back to schedule.'

05

It handles the weird stuff

Tenants, insurance claims, real estate follow-ups, post-storm damage, out-of-scope referrals — all handled without pulling the owner away from work.

Under the hood

For the curious.

Voice model
OpenAI Realtime API (speech-to-speech)
Knowledge base
25+ documents in semantic search
Booking
Real-time availability from a scheduling system
Post-call
Structured data → CRM → SMS → owner brief
Latency
~200ms — feels natural, not robotic
Availability
24/7 with after-hours context

Want one of these running for your business?

Sparky would need to hire someone full-time to match this — and that person would still take lunch breaks. We can tune the same system to your trade, your hours, your workflow.

Call 902-500-5993Schedule a call